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Inbox Organisation:
Sorting and categorising emails to keep your inbox clean and manageable. This includes archiving old emails, setting up filters for automatic categorisation, and flagging important messages.
Tracking Progress:
Monitoring the progress of ongoing projects, ensuring that tasks are completed on time, and providing updates on milestones.
Calendar Organisation:
Ensuring that your calendar is well-organised and up-to-date, with no overlapping events or missed appointments.
Rescheduling and Cancellations:
Managing any changes to appointments, including rescheduling and notifying all relevant parties.
Data Entry:
Inputting and updating data into spreadsheets, databases, or other systems. This could include customer information, sales data, or any other relevant information.
Spreadsheet Management:
Creating and maintaining simple spreadsheets for tracking information. This may involve formatting, creating basic formulas, and organising data in a clear and accessible way.
Support Ticket Management:
Coordinating customer support tickets or inquiries to ensure that each issue is addressed promptly.
Communication Facilitation:
Acting as a bridge between customers and your team, ensuring that customer concerns are relayed and addressed efficiently.
The Standard Package includes everything offered in the Basic Package, ensuring that you have a strong foundation of support for your daily operational needs.
Tracking Progress:
Monitoring the progress of ongoing projects, ensuring that tasks are completed on time, and providing updates on milestones.
Deadlines Management:
Keeping track of project deadlines and sending reminders to ensure that all team members are aware of upcoming due dates.
Follow-ups:
Regularly following up with team members or clients to ensure tasks are on track and any issues are addressed.
Facilitating Communication:
Acting as the main point of contact for team communication, ensuring that everyone is aligned and informed.
Meeting Coordination:
Organising and facilitating team meetings, including preparing agendas, sending out meeting invites, and following up on action items.
Task Tracking:
Compiling a monthly report that outlines the progress of various tasks and projects, including what has been completed and what is still pending.
Goal Progress:
Reporting on the progress toward monthly or quarterly goals, providing insights into what has been achieved and what needs attention.
Recommendations:
Offering recommendations based on the progress report to improve efficiency and achieve goals more effectively.
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